A technology company rooted in North Carolina.
IAW Technologies is an early-stage company developing digital platforms that solve practical operational and community problems.
Overview
IAW Technologies is a North Carolina technology company developing digital platforms that solve practical operational and community problems. Its first product is It Ain't Working, a real-time mobile and web platform where consumers report broken or unavailable products, equipment, and services at businesses.
Mission
Build useful technology, create a nationally scalable company, and expand access to skilled technology careers, internships, apprenticeships, and entrepreneurship opportunities in Robeson County and southeastern North Carolina.
Vision
Develop IAW Technologies into a nationally recognized technology company headquartered in Robeson County, with future partnerships and talent pipelines connected to UNC Pembroke and regional schools.
Core Values
How we work.
Build What Matters
Focus on products that solve durable, real-world problems.
Earn Trust
Ship honest work; be careful with information, users, and time.
Solve Real Problems
Start with the problem, not the technology.
Move With Purpose
Ship deliberately; iterate on evidence, not noise.
Create Opportunity
Grow the company in a way that grows the region.
Think Long Term
Design a company built to compound over decades.
Founder
Malcolm Barrett
Founder & CEO
Malcolm Barrett is the Founder and CEO of IAW Technologies LLC. Before launching the company, he spent approximately ten years in banking, including work in collections, deposit operations, legal-order processing, compliance, controls, and customer-impacting issue resolution.
Following a corporate restructuring and layoff, he returned to school, completed his bachelor's degree, and continued into a fully online MBA program at UNC Pembroke. He founded IAW Technologies to build practical software, create economic opportunity, and establish a major technology company rooted in Robeson County.
Why Robeson County
Build here. Serve everywhere.
Southeastern North Carolina has an underused talent pipeline and a strong sense of community. We believe a serious technology company can be built in Lumberton and Pembroke while serving customers nationwide.
Long-Term Direction
A durable, ambitious company.
Our long-term direction is to grow It Ain't Working into a trusted operational layer for physical businesses, and to develop additional products addressing operational, organizational, and community challenges.